How we collect, use and protect the information you share with us through this website. Effective 15 August 2026.
This Privacy Policy explains how Dian Dian Dian Pte. Ltd. (UEN 202602815G), trading as 3dots (“we,” “us,” or “our”), collects, uses, stores and protects personal information obtained through this website. By accessing or using this website, you agree to the practices described in this policy.
This policy applies only to information collected through this website and related online communications operated by 3dots. It does not apply to information collected offline or through third-party platforms not directly managed by us.
We collect personal information in two ways: information you provide directly, and information collected automatically when you use the website.
When you interact with the website, you may voluntarily provide personal information by submitting a contact form, making an enquiry, or communicating with us by email, WhatsApp or other electronic means. The information you provide may include your name, email address, phone number, and any details you choose to include in your message. You are responsible for ensuring that the information you provide is accurate and up to date.
When you visit the website, certain information is collected automatically through standard website technologies. This may include your IP address, general geographic location, browser type, device type, operating system, pages viewed, time spent on the site, referring URLs, and interaction data. This information is used to operate the website, maintain security, monitor performance and improve user experience.
We use the information collected to respond to enquiries, communicate with you, provide information about our services, operate and maintain the website, measure and improve our marketing, and comply with legal or regulatory obligations. We do not sell personal information.
By submitting your information through this website, you consent to receive communications related to your enquiry. Transactional or administrative communications relating to an enquiry may continue where necessary. You may ask us to stop contacting you at any time by writing to hello@3dots.sg.
This website uses cookies and similar technologies to support website functionality and to understand how visitors use the site. We use third-party measurement and advertising services, including Google Analytics and Google Ads, which may set cookies and collect usage data on our behalf. These services may also be used to measure the performance of our advertising and to show our ads to people who have visited the website.
You may accept or decline non-essential cookies using the notice shown when you first visit the site, and you may change your choice at any time by clearing your browser data. You may also disable cookies through your browser settings. Please note that doing so may affect certain features or functionality of the website.
We may use trusted third-party service providers to support website operations such as analytics, advertising, email delivery, hosting or technical services. These providers are permitted to access personal information only as necessary to perform their services and are required to protect that information.
Our website may also contain links to third-party websites. We are not responsible for the content, security or privacy practices of those websites, and you should review their privacy policies before providing any personal information.
We take reasonable administrative, technical and physical measures to protect personal information from unauthorised access, loss, misuse or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as it is needed for the purposes described in this policy, or as required by law, after which it is deleted or anonymised.
This website is not intended for children under the age of thirteen. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child under thirteen, we will take steps to delete such information.
We handle personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA). Under the PDPA, and depending on your location, you may request access to the personal data we hold about you, ask us to correct it, or withdraw your consent to our use of it.
Requests may be sent to our Data Protection Officer at hello@3dots.sg. We may need to verify your identity before responding, and we will respond within a reasonable time. Withdrawing consent may mean we are no longer able to respond to an active enquiry.
If you access this website from outside Singapore, your information may be transferred to and processed in jurisdictions with different data protection laws. By using this website, you consent to such processing.
We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements or business operations. Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how your information is handled, please contact us at hello@3dots.sg, or write to Dian Dian Dian Pte. Ltd., 808 French Road, #05-157, Singapore 200808.
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